Meet the Staff

Meet the Staff of Neighborly Optical

Neighborly Optical has compassionate eyecare professionals. Meet them below.

Team Members

Keith Engram

Licensed Optician


Keith is a native of the Charleston area and has spent the last 15 years helping people with eyewear needs. Keith obtained his optician license in 2004 and since that time has worked various settings from corporate to private offices.


Keith found his niche in the private setting as it allows for individualization of care and style. Keith also has a keen eye for fashion and will be able to assist you with picking out your new eyeglasses or sunglasses. His skill set also includes repairing and adjusting your glasses to suit your needs.

Keith enjoys fishing, surfing, vintage motorcycles and socializing right here in the Lowcountry.

Dr. Norris, Philbeck, O.D.

Licensed Optometrist


Dr. Philbeck graduated from Southern College of Optometry in 1971 with the degree of doctor of Optometry and has over 39 years experience. He served in the US Army as a Captain and as Chief of Optometry for the 82bd Airborne Division located at Fort Bragg, North Carolina. After his departure from the army he opened a private practice in Lancaster, SC where he remained fo…r 16 years. He served as member and president of various organizations as well as member and later as Chairman of the Lancaster County Board of Social Services. He moved to Charleston, SC in 1989 and has practiced here since that time. He has served as a board member and later as Chairman of the Charleston/Dorchester Community Mental Health Center Board. Dr. Philbeck has taken advanced courses from The University of Alabama at Birmingham School of Optometry and the Northeastern State University College of Optometry in Tahlequah, Oklahoma.


Kristen Cain, O.D.

Licensed Optometrist


Dr. Cain graduated from Indiana University School of Optometry in 1998. She has been practicing primary care with a special interest in behavioral optometry and vision therapy. Dr. Cain completed her externships at Keesler AFB in Biloxi, MS and John Kenyon Eye Center in Louisville, KY. She is a certified yoga teacher and enjoys going to the beach, spending time with her family and friends, and spoiling her dog.